As cash-strapped consumers sell their gold to pay for everyday necessities, complaints against gold dealers have risen. The biggest offenders according to a recent tally on the Better Business Bureau's website, BBB.org, are companies advertising heavily to buy unwanted gold jewelry on cable television channels. One company had 337 complaints in the previous 36 months. Another had 139. The complaints range from pricing discrepancies and misleading advertising to customer service issues and claims for lost shipments.
We at the Diamond Connection have 27 years of precious metal handling experience, making us gold jewelry industry veterans. Our company's success and rapid growth attributes to a higher level of trust, achieved through transparent of business practices, ethics, and typically...higher payments.
"The owner and personals at the Diamond Connection are the most honest and ethical dealers I have had the pleasure to do business with," says one anonymous customer who first tried to sell her unwanted jewelry to two other internet gold buyers. Diamond Connection paid me $1200 for the same package I had sent to a highly advertised on TV and Internet dealer, who tried to pay me only $310..."
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